St. Joe’s is known for its expertise and compassion in caring for people with mental illness. Our west-end community has the highest concentration of people with mental illness and our Emergency department receives the highest volume of mental health and addictions patients in central Toronto.
Right now, the Mental Health Emergency Services Unite (MHESU) lacks privacy and the comfort needed to help a person in distress. In fact, our busy unit can escalate and exacerbate panic, stress and fear. Past patients of our mental health services give glowing reviews of our care, but for many of these people, the space itself stands out as an unnerving environment. Our concern is patients feeling afraid to come back to St. Joe’s for help should they need care again because of the challenges of our space.