A bright and welcoming clinic- thanks to donors
St. Joseph’s Infusion Clinic is a lifeline in the community for people with infusion needs. And now, thanks to generous donors like you, this clinic has been relocated, redeveloped and expanded.
The new clinic provides infusion therapies and transfusions for patients. “The clinic is bigger and brighter for our patients, and has more space for the clinical team to deliver care,” said Jennifer Spencer, a patient care manager in the medicine program.
The renovated space features an open concept layout and large windows to let in natural light. Thanks to donors, St. Joe’s can accommodate more patients and promote a safer work environment in a comfortable, new space.
It’s a welcome upgrade. Before its relocation, the clinic had six treatment chairs, including two in the hallway, and was open three full days and two half days per week. There are now eight chairs and the clinic operates five full days every week.
Making a difference for patients
Infusion clinic patient, Jean Barber, says the new area has improved her experience. “I’ve been coming to this clinic every two weeks since 2013. The old space was over-crowded and noisy – it was right beside an elevator in a busy hallway,” said Barber.
“The new clinic is beautiful! It’s quieter and overlooks Lake Ontario.”
Barber’s bi-weekly appointments run between two and four hours each, which emphasizes the need for a soothing environment. As a retired social worker, she also noticed how the new space helps make care safer.
“The staff are always caring and helpful but I know it was really difficult in the tight quarters with all the chairs, IV poles, and equipment they use. It feels much safer for everyone now.”
Spencer is proud of the new space. “It’s been a real team effort. Now, we can now care for more patients in a timely manner. We can minimize how often we redirect patients to the Emergency Department for urgent IV needs, explore ways to expand services, and improve the patient experience.”
Written by Emily Dawson